Refund Policy

Last updated: July 4, 2026

PoseLab is a digital subscription service. When you subscribe, you get instant access to the full prompt library, Prompt Builder, and all included features — for this reason, we do not offer refunds once a subscription has been activated.

Cancellations

You can cancel your subscription at any time from your account settings. There are no cancellation fees and no long-term contracts. When you cancel:

  • You will not be billed again going forward.
  • You keep full access to PoseLab until the end of your current billing period.
  • No partial refund is issued for unused time in the current period.

Exceptions

We review refund requests on a case-by-case basis in situations such as:

  • You were charged more than once for the same billing period (duplicate charge).
  • A technical issue on our end prevented you from accessing the service you paid for.

To request a review, contact us at [email protected] with your account email and the date of the charge.

For customers in the European Union

Under EU consumer law, you normally have a 14-day right to withdraw from an online purchase. Because PoseLab provides digital content with immediate access upon payment, this right does not apply once you've started using the service. By creating an account and accepting our Terms of Service, you acknowledge that your subscription begins immediately upon payment and that you waive your right of withdrawal from that point.

Questions

If you have a billing question that isn't covered here, reach out via our Contact page and we'll get back to you as soon as possible.